Delay in DNS reporting data
Update - At peak business hours, DNS reporting has operated at a 2-3 hour delay.

We will continue to monitor this delay as we investigate short and long term solutions on how we can improve DNS data processing.
Jul 29, 10:50 EDT
Monitoring - Reporting is currently operating at a one hour delay, as designed.

We expect this delay to increase during the work week, and are working on improvements to the reporting system to reduce these delays.
Jul 27, 12:18 EDT
Investigating - We are currently investigating increased delays in DNSWatch DNS reporting data. Currently, the DNS reporting graphs in the DNSWatch Dashboard may not show up-to-date information.

We will continue to update this issue.
Jul 22, 11:13 EDT
Increased false positives - Internet Storm Center and OpenPhish
Update - We identified another false positive on the OpenPhish feed yesterday.

A domain used in a content delivery network was erroneously added. The domain in question, responsys.net, is used by Oracle's Responsys marketing product and is safe.

We whitelisted this domain and it is no longer generating alerts.
Apr 29, 10:23 EDT
Monitoring - We have disabled the ISC feed and continue to audit the OpenPhish Premium feed.

We will continue to update this incident as we learn more.
Mar 4, 21:27 EST
Identified - Multiple benign domains have been erroneously blocked by DNSWatch recently, leading to an increase in false positive alerts.

The domains in question were added to either the Internet Storm Center or OpenPhish feeds. We are mitigating this issue by temporarily disabling the Internet Storm Center feed as well as further investigating OpenPhish.

We will continue to update this incident.
Mar 4, 11:21 EST

About This Site

We continuously monitor the status of DNSWatch and all its related services. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
DNS ? Operational
90 days ago
99.63 % uptime
Today
DNS (US) Operational
90 days ago
99.15 % uptime
Today
DNS (EU) Operational
90 days ago
99.79 % uptime
Today
DNS (APAC/Tokyo) Operational
90 days ago
99.79 % uptime
Today
DNS (APAC/Sydney) Operational
90 days ago
99.79 % uptime
Today
GO Client API ? Operational
90 days ago
99.96 % uptime
Today
GO Client API (US) ? Operational
90 days ago
99.91 % uptime
Today
GO Client API (EU) ? Operational
90 days ago
99.94 % uptime
Today
GO Client API (APAC/Tokyo) ? Operational
90 days ago
99.99 % uptime
Today
GO Client API (APAC/Sydney) ? Operational
90 days ago
99.99 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Blackhole ? Operational
90 days ago
99.78 % uptime
Today
Content Filtering Operational
90 days ago
100.0 % uptime
Today
Firebox Registrations ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
DNS mean response time (US)
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DNS mean response time (EU)
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DNS mean response time (APAC/Tokyo)
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DNS mean response time (APAC/Sydney)
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GO Client API (US) Mean Response Time
Fetching
GO Client API (EU) Mean Response Time ?
Fetching
GO Client API (APAC/Tokyo) Mean Response Time
Fetching
GO Client API (APAC/Sydney) Mean Response Time
Fetching
Dashboard mean response time
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Blackhole mean response time
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Past Incidents
Aug 13, 2020

No incidents reported today.

Aug 12, 2020

No incidents reported.

Aug 11, 2020

No incidents reported.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020
Blackhole outage
Resolved - This incident has been resolved.
Aug 2, 19:04 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 2, 18:56 EDT
Investigating - We are currently investigating an incident where the Blackhole is unreachable. Alerts may be missing or delayed.
Other services remain operational, and customers remain fully protected during this incident.
Aug 2, 18:00 EDT
Aug 1, 2020

No incidents reported.

Jul 31, 2020
DNS outage on 54.174.40.213
Postmortem - Read details
Aug 5, 15:54 EDT
Resolved - This incident has been resolved.
Jul 31, 12:31 EDT
Update - All DNSWatch services are now fully operational and the issue has been resolved.
Jul 31, 12:31 EDT
Update - We had an additional outage between 3:55PM EDT - 4:10PM EDT in response to the fix we implemented for the previous outage. We do not anticipate any subsequent outages and the issue has been resolved.

We will continue to monitor this incident and keep it updated.
Jul 29, 16:31 EDT
Monitoring - During a deployment to our production systems, DNSWatch experienced a DNS outage on 54.174.40.213 (between the times 12:52PM EDT - 1:22PM EDT and again between 1:40PM EDT - 1:54PM EDT). While investigating this outage, we were able to discern the underlying issue and have resolved it.

All DNSWatch services are now fully operational.
Jul 29, 14:24 EDT
Jul 30, 2020

No incidents reported.

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