Degraded alerting functionality
Update - We are continuing to work on a fix for this issue.
Jul 30, 10:18 EDT
Update - Alerts are once again being created, but some details may be missing.
Apr 23, 15:09 EDT
Identified - We have identified an issue impacting analysis of connections to the DNSWatch Blackhole.
Alerts may be missing details, and blocked connections may not generate a new alert.

Customers remain fully protected at all times.
Apr 19, 14:25 EDT

About This Site

We continuously monitor the status of DNSWatch and all its related services. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
DNS ? Operational
90 days ago
100.0 % uptime
Today
DNS (US) Operational
90 days ago
100.0 % uptime
Today
DNS (EU) Operational
90 days ago
100.0 % uptime
Today
DNS (APAC/Tokyo) Operational
90 days ago
100.0 % uptime
Today
DNS (APAC/Sydney) Operational
90 days ago
100.0 % uptime
Today
GO Client API ? Operational
90 days ago
100.0 % uptime
Today
GO Client API (US) ? Operational
90 days ago
100.0 % uptime
Today
GO Client API (EU) ? Operational
90 days ago
100.0 % uptime
Today
GO Client API (APAC/Tokyo) ? Operational
90 days ago
100.0 % uptime
Today
GO Client API (APAC/Sydney) ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Blackhole ? Operational
90 days ago
100.0 % uptime
Today
Content Filtering Operational
90 days ago
100.0 % uptime
Today
Firebox Registrations ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
DNS mean response time (US)
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DNS mean response time (EU)
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DNS mean response time (APAC/Tokyo)
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DNS mean response time (APAC/Sydney)
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GO Client API (US) Mean Response Time
Fetching
GO Client API (EU) Mean Response Time ?
Fetching
GO Client API (APAC/Tokyo) Mean Response Time
Fetching
GO Client API (APAC/Sydney) Mean Response Time
Fetching
Dashboard mean response time
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Blackhole mean response time
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Past Incidents
Aug 5, 2021

No incidents reported today.

Aug 4, 2021

No incidents reported.

Aug 3, 2021

No incidents reported.

Aug 2, 2021
Delayed effect of changes to customer configuration
Resolved - The DNSWatch team has remediated the high database load issue that had affected a small segment of customers that had made configuration changes and GO client registrations.

The team will continue to monitor the systems to ensure the mitigation remains effective and will perform a root cause analysis to ensure this type of incident does not happen again.
Aug 2, 10:26 EDT
Identified - Due to an issue involving high database load, customers may notice a delay before certain configuration changes take effect.
This includes manual blocking domains, content filtering policies, and registration of new DNSWatchGO clients.
Jul 30, 10:20 EDT
Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

Unresolved incident: Degraded alerting functionality.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

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