Monitoring - DNS reporting data will be missing between the time period of March 11 at 7:30pm to March 12 at 7:30pm (ET). DNSWatchGO client reporting data, alerts, and content filtering reports are unaffected.

DNS resolution and other services are unaffected. All services are currently operational and new data is reporting properly.
Mar 12, 19:57 EDT
Investigating - Currently, DNSWatch DNS reporting data is 12+ hours delayed. Customers' most recent weekly report and homepage are impacted, as the data is not available to populate these reports.

At this point in time, no data has been lost. We are currently investigating the cause of this delay.

All other DNSWatch services are operating normally. Customers are properly protected.
Mar 12, 11:36 EDT
Monitoring - We have disabled the ISC feed and continue to audit the OpenPhish Premium feed.

We will continue to update this incident as we learn more.
Mar 4, 21:27 EST
Identified - Multiple benign domains have been erroneously blocked by DNSWatch recently, leading to an increase in false positive alerts.

The domains in question were added to either the Internet Storm Center or OpenPhish feeds. We are mitigating this issue by temporarily disabling the Internet Storm Center feed as well as further investigating OpenPhish.

We will continue to update this incident.
Mar 4, 11:21 EST

About This Site

We continuously monitor the status of DNSWatch and all its related services. If there are any interruptions in service, a note will be posted here.

DNS ? Operational
90 days ago
100.0 % uptime
Today
DNS (US) Operational
90 days ago
100.0 % uptime
Today
DNS (EU) Operational
90 days ago
100.0 % uptime
Today
DNS (APAC/Tokyo) Operational
90 days ago
100.0 % uptime
Today
DNS (APAC/Sydney) Operational
90 days ago
100.0 % uptime
Today
GO Client API ? Operational
90 days ago
99.97 % uptime
Today
GO Client API (US) ? Operational
90 days ago
100.0 % uptime
Today
GO Client API (EU) ? Operational
90 days ago
99.9 % uptime
Today
GO Client API (APAC/Tokyo) ? Operational
90 days ago
100.0 % uptime
Today
GO Client API (APAC/Sydney) ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Blackhole ? Operational
90 days ago
99.99 % uptime
Today
Content Filtering Operational
90 days ago
100.0 % uptime
Today
Firebox Registrations ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
DNS mean response time (US)
Fetching
DNS mean response time (EU)
Fetching
DNS mean response time (APAC/Tokyo)
Fetching
DNS mean response time (APAC/Sydney)
Fetching
GO Client API (US) Mean Response Time
Fetching
GO Client API (EU) Mean Response Time ?
Fetching
GO Client API (APAC/Tokyo) Mean Response Time
Fetching
GO Client API (APAC/Sydney) Mean Response Time
Fetching
Dashboard mean response time
Fetching
Blackhole mean response time
Fetching
Past Incidents
Mar 29, 2020

No incidents reported today.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020

No incidents reported.

Mar 18, 2020

No incidents reported.

Mar 17, 2020
Resolved - This incident has been resolved.
Mar 17, 12:00 EDT
Investigating - The GO Client API in Europe is experiencing intermittent inaccessibility.
During this time, the DNSWatchGO client may enter an "Unprotected" state. All other services, including protection via our DNS resolvers, are not impacted.
Investigation into this issue is ongoing.
Mar 17, 04:45 EDT
Mar 16, 2020
Completed - The scheduled maintenance has been completed.
Mar 16, 18:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 18:00 EDT
Scheduled - We will be applying upgrades to the database that serves DNS reporting data. This should take no more than a few minutes and during that time the DNS data charts visible in the dashboard will not have any data. After the maintenance, the data will be back.
Mar 16, 16:38 EDT
Resolved - This incident has been resolved. Client API systems in Europe are now operational.
Mar 16, 13:38 EDT
Investigating - Between the hours of 6AM - 12PM Eastern, the Client API in Europe was intermittently inaccessible. During this time, the DNSWatchGO client would experience periods of being in an "Unprotected" state. All other services, including being protected via our DNS resolvers, were not impacted. We are currently investigating this and determining what the root cause of the issue is.

We apologize for any inconvenience. Please contact technical support with any questions.
Mar 16, 12:39 EDT
Mar 15, 2020

No incidents reported.