Postmortem -
Read details
Mar 22, 14:15 UTC
Resolved -
We are no longer experiencing issues with DNSWatch resolution and this incident is now resolved. We apologize for any impact this may have had on you or your customers.
Mar 18, 15:35 UTC
Monitoring -
DNSWatch resolvers are operational in EMEA and AMER regions, we're monitoring to ensure system stability. We'll post our next update in 60 minutes, if not sooner.
Mar 18, 14:31 UTC
Update -
Our teams have deployed a fix in EMEA region and is now operational, DNSWatch is still experiencing intermittent resolution issues in AMER region and a fix is underway. We apologize for the impact this event has caused. We'll post our next update in 1 hour, if not sooner. As a workaround, customers experiencing errors can switch off DNSWatch.
Mar 18, 14:02 UTC
Update -
We continue to work on intermitent resolution issues in DNSWatch in EMEA and AMER regions. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 1 hour, if not sooner. As a workaround, customers experiencing errors can switch off DNSWatch.
Mar 18, 12:37 UTC
Identified -
We continue to work on DNSWatch DNS resolution issues in EMEA. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 1 hour, if not sooner. As a workaround, customers experiencing errors can switch off DNSWatch.
Mar 18, 12:02 UTC
Update -
AMER resolvers are operational. We continue with issues in EMEA. Please check back in 1 hour for updates. As a workaround, customers experiencing errors can switch off DNSWatch. Thanks for your patience.
Mar 18, 11:01 UTC
Investigating -
We are currently experiencing issues with our DNS server resolvers in EMEA and AMER. As a workaround, customers experiencing errors can switch off DNSWatch.
Mar 18, 10:26 UTC